Conditions of Use

Conditions of Use

1. Scope

2. Contractual partner, conclusion of contract

The purchase contract is concluded with ILA Uhren GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive another confirmation by email.

The languages ​​available for concluding the contract are German and English. We save the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions here on this page at any time. You can view your past orders in our customer login.

3. Delivery conditions

We deliver free of charge within Germany. We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

4. Payment

The following payment methods are available in our shop:

Prepayment: If you select the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

5. Retention of title

The goods remain our property until full payment has been made.

6. Transport damage

If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to complain or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the freight carrier or transport insurance.

7. Warranty and guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found on the product and on special information pages in the shop.

8. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the event of a guarantee promise, if agreed
• insofar as the scope of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited to the amount of damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.